Frank Ross is one pharmacy where all medicines are available. You can call at anytime from anywhere and you can be assured that your medicine will reach on time. They provide discounts that local pharmacies generally don't provide. They never make you wait, whether at home or at the Frank Ross outlet. The store managers are polite and always greet you when you walk into their store. Sometimes if the medicine isn't available, they even go to the closest Frank Ross pharmacy and pick it up for you.
At Frank Ross, staff behaviour is really good including those who service the hone delivery needs. We never need to wait for the medicines to arrive, which shows that they understand the value of life. There are few pharmacies that provide free home delivery with discounts. I have never gone empty - handed when I have entered Frank Ross pharmacy.
Former Supreme Court Judge
I remember an incident from my study days in Calcutta. My father was not in town and my mother was ill. I needed medicines so I reached the Frank Ross pharmacy next to the grand hotel which was open for 24 hours. As soon as I walked in, the night staff found me perplexed, so I called up the then secretary of Frank Ross, Mr. Mehta. Mr. Mehta, eco stayed at Ripon Street, came down to Chowringhee, and helped me find my mother's medicines. This is something which I will always remember. This happened around 40 years ago, and the service has only improved thereafter.